Frustrated with Rising Electricity Costs? Help is Available.

November 17, 2014

Recent news about proposed electric rate hikes has many people concerned about the affordability of electricity in CT. Here are some alternatives which may help in lowering your bills now.

You have a choice in your electric supplier.

Help is available to get your home energy efficient.

  • The state’s Home Energy Solutions-Core Services (HES) program gives people an opportunity to get an “energy checkup” for their home. For $99, a local expert can come to your home to examine where you might be losing energy and where you are using more energy than needed. All residential customers of CL&P, UI, CNG, SCG and Yankee Gas are eligible for this program. Applications are available on your local electric or gas company’s website. For more information, visit or call 1-877-WISE-USE (1-877-947-3873).
  • If your family’s combined gross annual income is below the state’s 60 percent income median, you may qualify for a similar program. For example, a family of four earning under $62,128 annually would qualify. The Home Energy Solutions – Income-Eligible Program provides free services to qualified customers. This program involves the same home “checkup,” but does so at no cost to the consumer. To see if you qualify, visit

You now have a Bill of Rights.

  • This spring, I voted in favor of the “Electric Supplier Consumers’ Bill of Rights”. That legislation, which is now state law, increases protections for residential consumers by requiring electricity suppliers to provide very clear and specific information about how much they are being charged for electricity. The law is a response to numerous consumers who suffered spiking electricity rates that caught them off-guard at prices two or three times what they had been paying previously. These new protections will help consumers and promote honest business practices across our state. No one should have to worry about deceptive marketing tactics concerning essential needs like electricity.

Many people are unaware that this help is available. Please share this information with friends and neighbors.