Electric Customer Bill of Rights

June 17, 2014

Here in Connecticut, the state offers many consumer protections and services to help residents. This brochure contains information about some changes to those services – including those that can help you solve consumer problems and protect you from unfair business practices.

I am committed to making sure all businesses and organizations in Connecticut participate in a fair marketplace and respect the needs and requests of all customers. I encourage you to stay informed about the local resources that promote fair play and consumer protection.

If you have questions about consumer protection in general, please contact the Department of Consumer Protection’s information line at (860) 713-6300 or visit their website at www.ct.gov/dcp.

I am also available to help and can be reached in my office at 1-800-842-1421.

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