On WICC, Sen. Fazio Raises Questions About the Lengthy Delays on Metro-North and Why the Breakdown of Communication Demands Answers and Solutions

July 10, 2024

State Sen. Ryan Fazio, R-36, whose district includes includes Greenwich, Stamford and New Canaan, said he dropped off his girlfriend at the New Canaan train station Wednesday morning and encountered a group of at least 50 people stranded at the platform. One woman told him she had been waiting for over an hour since 6:30 a.m., he said.

“These are people who count on Metro-North, the New Haven Line, which is the most important commuter rail corridor in the entire country to get to jobs, to provide for the family,” Fazio said in a phone interview later that morning. “So I’m sure is extremely frustrating for them who count on the service.”

He said the loudspeaker announcements were “extremely banal,” and stated only that there were severe delays.

Fazio, a Republican whose 36th District includes Greenwich, Stamford, and New Canaan, said he intends to write a letter with colleagues in the legislature to the state Department of Transportation and Metro-North asking what went wrong and how it can be prevented in the future.

But more importantly, he said he wants to address “what can be done as soon as possible to ensure that the information available to passengers who are relying on the service is clear.”