MTA Board Approves Credit for Metro-North New Haven Line Customers

October 2, 2013

Starting Wednesday Morning Five Additional Peak Trains Will Operate

The Board of the MTA (Metropolitan Transportation Authority) today approved a credit for Metro-North Railroad’s New Haven Line customers with monthly or weekly tickets during the ongoing power outage. The railroad also announced that service on the line will be increased to about 65% of normal on Wednesday.

At a special meeting today the MTA Board approved a credit toward future purchases for New Haven Line customers with monthly or weekly tickets valid for travel between September 25, 2013 and the restoration of full service.

An implementation plan as to how the credits will be received is now being developed and will be announced later this week on the MTA website, Any customer with a monthly or weekly ticket for transportation during this incident is advised to hold onto the ticket.

There will be five additional peak trains beginning Wednesday morning. The new service is made possible by the installation of a third temporary transformer by Con Edison to serve an eight-mile section where the main electrical feeder cable failed.

In the morning, there will be two new express trains from New Haven, departing at 5:59 a.m. and 6:45 a.m., which go express from Fairfield, and three new departures from Stamford, at 7:11 a.m., 7:40 a.m. and 8:13 a.m. In addition, the 8:03 a.m. train from New Canaan to Stamford will now operate through to Grand Central Terminal.

In the afternoon, there will be three additional expresses to New Haven, departing Grand Central at 4:58 p.m., 5:21 p.m. and 5:49 p.m.

In addition, to address crowding on the diesel trains that are originating in Harrison to serve local stops in the area of the power outage, some stops have been shifted to other trains. Customers between Harrison and to Mount Vernon East should check the new timetable.

The new timetable will be posted at Tuesday afternoon.

Park and ride facilities with free bus service to nearby transit alternatives will continue to operate through Friday. See the website for details.