Sen. Seminara Expresses Concerns on Hospital, Nursing Home Complaint Backlog

CT hospital, nursing home complaint backlog stretches back years

CT Mirror

The state Department of Public Health is wading through a backlog of 2,400 unaddressed complaints from nursing home residents, their families or others, and another 1,300 complaints related to incidents at hospitals, some which are now five years old, agency data shows.

Some legislators say more oversight is needed to ensure the complaint backlog is addressed and more resources should be directed to the health department to help surveyors catch up.

“It’s obviously concerning that the number seems to keep going up even after they have added more staff,” said Rep. Lisa Seminara, a ranking Republican on the Aging Committee. “It is something we will be watching to see if communication with families improves and the numbers go down. If not, it’s something we may have to address.”

https://ctmirror.org/2024/04/17/ct-nursing-home-hospital-complaint/