Inaccurate electric bills? Here’s what you can do about them.

December 9, 2018

I recently told state regulators that they should:

  1. Have a clear warning on utility bills that they may be inaccurate if a third party supplier is involved
  2. Mandate a clear claims process for people who think there may be errors and overcharges in their bills
  3. Implement steps 1 and 2 as soon as possible

I urge you to contact state regulators today to express your opinions on this matter.  Here’s how:

  1. Send an email to: PURA.ExecutiveSecretary@ct.gov
  2. Copy me on the email at Len.Suzio@cga.ct.gov
  3. Include your name and town in the email.
  4. Copy and paste the following into the email subject line: Docket No. 14-07-19RE05

I believe state regulators should have the legal authority to order utilities and suppliers to refund substantiated claims.

I believe state regulators should have the authority to levy fines for abusive or lax billing practices.

I believe that you, the Connecticut consumers, should have unambiguous procedures for claims related to overcharges on your electric bills.

If you agree, then take action today and spread the word to fellow ratepayers! 

Thank you!