Changes to DMV Hours and Services – Affects Winsted Satellite Office

August 11, 2011

Dear Neighbor,

Beginning Friday, August 12, the Department of Motor Vehicles will change hours of operations at branch offices and shift some services to centralized locations as part of streamlining, cost-cutting and efficiency efforts in the agency.

What this means for the DMV Winsted Satellite Office

Effective August 12, 2011, the new Winsted hours of operation are:

  • Tuesday: 7:45 a.m. – 4:00 p.m.
  • Thursday: 9:15 a.m. – 5:30 p.m.
  • Friday: 7:45 a.m. – 4:00 p.m.
  • Saturday: 8:00 a.m. – 12:30 p.m.

Effective August 12, 2011, the Winsted office will provide ONLY the following services:

  • Driver license and commercial driver license renewals;

  • Identification card renewals;
  • Duplicate identification cards and driver licenses;
  • New non-driver identification cards for U.S. citizens only; and
  • Name changes and the variety of registration and title services, except registration renewals.

Further, all Knowledge Testing; road tests (non-commercial driver license road tests only); out-of-state driver’s license transfers; new non-driver identification cards for non-U.S. citizens; vehicle identification number verifications; eye tests; new commercial driver’s licenses; adding an endorsement to a driver’s license or commercial driver’s license; and acceptance of application packets for public passenger endorsements will now be offered ONLY in the Bridgeport, Waterbury, Wethersfield and Willimantic DMV offices.

As another note, on July 1, the DMV started enforcing an existing policy requiring all – both late and current – registration renewals to be mailed. Customers bringing a registration renewal to an office will be given a pre-addressed envelope for mailing the registration to DMV’s processing unit.

And if you’re like me and prefer handling DMV transactions online, visit www.ct.gov/dmv to take advantage of all services available online.

For more information about these changes, please visit www.ct.gov/dmv or call 860-263-5700. As always, if you have questions about this, or any matter affecting state government, please contact my office.

Sincerely,

Kevin Witkos